Terms of service
Terms of Service — Termila Naturals
Effective Date: August 25, 2026
Welcome to Termila Naturals. These Terms of Service govern your use of our website and your purchase of our products. By visiting our website or placing an order, you agree to these terms.
1. Products
Termila Naturals offers natural beverages and other natural products. Product availability, ingredients, packaging, sizes, and pricing may change without notice.
We make reasonable efforts to display our products accurately. Actual product colors, appearance, packaging, or labels may vary slightly from website images.
2. Orders & Payments
All orders are subject to acceptance and availability. Customers are responsible for providing accurate billing, shipping, and contact information.
We reserve the right to cancel, limit, or refuse an order when necessary, including suspected fraud, pricing errors, product shortages, or misuse of our website.
3. Fresh & Refrigerated Products
Some Termila Naturals products, including our juices, are perishable and may require refrigeration.
Customers should follow all storage and handling instructions printed on the product. Refrigerated products should be refrigerated promptly after delivery.
4. Shipping & Delivery
Shipping and delivery estimates are provided in good faith but are not guaranteed unless expressly stated.
Customers are responsible for entering a complete and accurate delivery address. Delays caused by carriers, weather, incorrect addresses, or circumstances outside our reasonable control may occur.
If your package arrives damaged, leaking, or otherwise unusable, please contact us promptly and provide photographs of the package and product.
5. Returns & Refunds
Because certain food and beverage products are perishable, we may not accept returns of opened, consumed, or temperature-sensitive products.
If you receive an incorrect, damaged, or defective item, contact Termila Naturals as soon as possible after delivery. Eligible refunds or replacements will be determined according to our Refund Policy.
6. Health Information
Information provided on our website, product pages, social media, or packaging is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease.
Our products and website content are not substitutes for professional medical advice. Customers with medical conditions, allergies, dietary restrictions, or who are pregnant, nursing, or taking medication should consult an appropriate healthcare professional when necessary.
7. Intellectual Property
The Termila Naturals name, logos, product designs, photographs, graphics, website content, and other original brand materials are owned by or licensed to Termila Naturals and may not be copied, reproduced, sold, or commercially used without permission.
8. Prohibited Uses
You may not use our website for unlawful or fraudulent activities, interfere with its operation, attempt unauthorized access, submit false information, or misuse Termila Naturals intellectual property.
9. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, or other functionality. Your use of certain third-party services may also be subject to their respective terms and privacy policies.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Termila Naturals will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer-protection laws.
11. Privacy
Personal information collected through our website is handled according to our Privacy Policy.
12. Changes to These Terms
We may update these Terms of Service periodically. Changes become effective when the revised Terms are posted on our website with an updated effective date.
13. Governing Law
These Terms are governed by applicable laws of the jurisdiction in which Termila Naturals operates, without limiting any mandatory consumer rights that may apply.
14. Contact Us
For questions regarding these Terms, orders, or Termila Naturals products, please contact us through the contact information provided on our website.
Termila Naturals
Taste Nature. Taste Haiti.